01
Inventory
We map every system that holds patient or business data — EMR, M365, accounting, imaging, scans.
Service
Data Backup & Recovery
When something fails — and eventually something will — your clinic is back online in hours, not days.
What you get
Real outcomes — not a feature list.
Canadian-hosted backups
Encrypted backups stored in Canadian datacentres. Patient data never leaves the country.
Immutable & ransomware-proof
Backups can't be altered or deleted by attackers — even with full admin credentials.
Tested restores
We perform real restore tests quarterly. A backup you've never restored is not a backup.
Business continuity plan
A written plan covering EMR outage, ransomware, fire, flood, and internet failure — so staff know what to do.
How it works
A clear path. No surprises.
02
Protect
Layered backups: local for fast recovery, Canadian cloud for disaster recovery, immutable for ransomware resilience.
03
Test
Quarterly restore drills, annual full disaster-recovery simulation. Reports go to your privacy officer.
For most clinic EMR setups, we target a recovery time of under 4 hours and recovery point of under 1 hour. We document and test these targets every quarter.
It can be — when the data resides in Canada, is encrypted in transit and at rest, and is covered by a compliant electronic service provider agreement. That's exactly how we configure it.
Ontario healthcare clinics
trust Northline for
- PHIPA compliance
- Microsoft 365 done right
- Cybersecurity & threat protection
- Managed IT & helpdesk
- Canadian data residency
- Breach response readiness
- Audits & risk assessments
Our mission
Every clinic in Canada runs on patient trust. The moment that data is exposed, that trust — and the practice — is at risk.
Generic IT providers treat a medical clinic like any other small business. We don't. Northline exists to make PHIPA-grade security and compliance achievable for clinics of every size, from solo practitioners to multi-location groups.
We're building the IT partner Canadian healthcare actually deserves — one that understands the law, keeps your data in Canada, and lets you focus on patients instead of passwords.
Ready to talk about data backup & recovery?
Book a free 30-minute call. We'll walk through your clinic's setup, answer your questions, and tell you honestly whether we're a fit.