01
Inventory
We map every system that holds patient or business data — EMR, M365, accounting, imaging, scans.
Service
Data Backup & Recovery
When something fails — and eventually something will — your clinic is back online in hours, not days.
What you get
Real outcomes — not a feature list.
Canadian-hosted backups
Encrypted backups stored in Canadian datacentres. Patient data never leaves the country.
Immutable & ransomware-proof
Backups can't be altered or deleted by attackers — even with full admin credentials.
Tested restores
We perform real restore tests quarterly. A backup you've never restored is not a backup.
Business continuity plan
A written plan covering EMR outage, ransomware, fire, flood, and internet failure — so staff know what to do.
In practice
Backups that live in Canada.
Every backup is encrypted and stored in Canadian datacentres, covered by an electronic service provider agreement that satisfies PHIPA. Patient data never crosses the border — and we document it in writing for your privacy file.
How it works
A clear path. No surprises.
02
Protect
Layered backups: local for fast recovery, Canadian cloud for disaster recovery, immutable for ransomware resilience.
03
Test
Quarterly restore drills, annual full disaster-recovery simulation. Reports go to your privacy officer.
On the ground
Immutable, ransomware-resistant copies.
We keep multiple layers of backup: local for fast restores, Canadian cloud for disaster recovery, and immutable snapshots that ransomware can't encrypt or delete — even with stolen admin credentials.
For most clinic EMR setups, we target a recovery time of under 4 hours and recovery point of under 1 hour. We document and test these targets every quarter.
It can be — when the data resides in Canada, is encrypted in transit and at rest, and is covered by a compliant electronic service provider agreement. That's exactly how we configure it.
Ontario healthcare clinics
trust Northline for
- PHIPA compliance
- Microsoft 365 done right
- Cybersecurity & threat protection
- Managed IT & helpdesk
- Canadian data residency
- Breach response readiness
- Audits & risk assessments
Our mission
Every clinic in Canada runs on patient trust. The moment that data is exposed, that trust — and the practice — is at risk.
Generic IT providers treat a medical clinic like any other small business. We don't. Northline exists to make PHIPA-grade security and compliance achievable for clinics of every size, from solo practitioners to multi-location groups.
We're building the IT partner Canadian healthcare actually deserves — one that understands the law, keeps your data in Canada, and lets you focus on patients instead of passwords.
Restores that are actually tested.
A backup you've never restored is not a backup. We run real restore drills every quarter — including EMR-critical files — and share the results with your privacy officer so uptime targets aren't a hope, they're a report.
Ready to talk about data backup & recovery?
Book a free 30-minute call. We'll walk through your clinic's setup, answer your questions, and tell you honestly whether we're a fit.